Cookie and Privacy Policy

1. Introduction

Welcome to Health’s Wealth UK LTD (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, share, and protect your personal data when you visit our website (https://healthswealthuk.com/), purchase our products, or otherwise interact with us.

Health’s Wealth UK LTD, registered in England and Wales (Company Registration Number 15319110), is the data controller responsible for your personal data collected through our website and services.

This policy adheres to the principles of the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

2. Information We Collect

We may collect and process the following types of personal data about you:

• Identity Data: first name, last name, title.
• Contact Data: billing address, delivery address, email address, telephone numbers.
• Financial Data: we use third-party payment processors (e.g. Stripe, PayPal) to handle transactions. We do not store your full card details, but we may receive transaction details such as transaction ID, amount, and partial card digits for verification.
• Transaction Data: products purchased, order history, payments, and returns.
• Technical Data: IP address, browser type and version, time zone, device and platform information, and other technology used to access this website.
• Usage Data: how you use our website, products, and services (e.g. pages visited, time spent on site).
• Marketing and Communications Data: your preferences for receiving marketing and your communication preferences.
• Information from Communications: details you provide when contacting us by email, phone, or contact forms.

3. How We Use Your Information

• To process and fulfil your orders, including payments, delivery, returns, and order communications.
• To provide customer service and respond to enquiries.
• To manage our relationship with you, including policy updates and review requests.
• To improve our website and services using analytics.
• For marketing communications where you have opted in (you may opt out at any time).
• For security and fraud prevention.
• To comply with legal obligations, including tax and regulatory requirements.

4. Lawful Basis for Processing

• Performance of a Contract: processing necessary to fulfil your order.
• Legitimate Interests: where necessary for our legitimate interests and your rights do not override them (e.g. fraud prevention, website improvement).
• Consent: where you have given explicit consent (e.g. marketing emails).
• Legal Obligation: where we must comply with law or regulation.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with trusted third parties who provide services on our behalf, including:

• Payment processors (e.g. Stripe, PayPal).
• Delivery companies (e.g. Royal Mail, DPD, Evri).
• Website hosting providers.
• Email marketing platforms where you have consented.
• Analytics providers (e.g. Google Analytics).
• Professional advisors and regulators where required by law.

We require all third parties to respect the security of your personal data and process it only for specified purposes in accordance with our instructions.

6. International Data Transfers

Some third-party service providers may be based outside the UK or European Economic Area (EEA). Where we transfer your data outside the UK/EEA, we ensure appropriate safeguards such as adequacy decisions or approved contractual mechanisms (e.g. Standard Contractual Clauses). Contact us for further information on transfer mechanisms used.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, misuse, unauthorised access, or disclosure. Access is limited to those who need it for business purposes and who are subject to confidentiality obligations.

We have procedures to deal with suspected data breaches and will notify you and regulators where legally required.

8. Data Retention

We retain personal data only as long as necessary for the purposes collected, including legal, tax, and accounting requirements. For example, we may retain basic customer information for six years after you cease being a customer for tax purposes.

9. Your Data Protection Rights

Under UK data protection law, you have rights including access, rectification, erasure, restriction, portability, and objection (including to direct marketing). To exercise these rights, contact us using the details below. We may need to verify your identity. There is generally no fee unless a request is manifestly unfounded or excessive.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, provide functionality, and analyse traffic. We ask for your consent before placing non-essential cookies on your device.

11. Marketing Communications

We send marketing emails only where you have opted in. You can opt out at any time using the unsubscribe link in our emails or by contacting us directly.

12. Children’s Privacy

Our website and products are not intended for children under 16, and we do not knowingly collect data relating to children.

13. Changes to This Privacy Policy

We review this policy regularly and may update it from time to time. Changes will be posted on this page with an updated effective date.

14. How to Contact Us

If you have questions about this policy or wish to exercise your data protection rights, contact us:

By email: info@healthswealthuk.com

15. Complaints

If you are not satisfied with our response, you may complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

• Website: www.ico.org.uk
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
• Helpline: 0303 123 1113